Your City Helper becomes your true pathfinder in the city.
They give all practical information yo need, they guide you, and explain the ins-and-outs of the city to you, making personal recommendations about things to see and do based on your tastes and interests.
Just a click away in the app, they provide you with very tailor-made information, advice and assistance – in your own language*, anytime and on the go.
Here are some examples of things our team of City Helpers can do for you:
- Choosing the easiest way for you to get from A to B, and taking you there
- Translating the restaurant’s menu so that you know what to order
-Giving you the tools to understand the hustle and bustle of Parisian life
- Finding the best shopping areas depending on what tickles your fancy
-Helping you find ways around any & every transport conundrum
-Speaking in your place to the taxi driver who doesn’t speak English
And so much more… actually, everything. Paris City Helpline is not just a concierge service, nor a personal travel assistant; your City Helper is your beacon of trust in the city, smoothing and enhancing your stay.
Direct access to your Parisian advisor
They will answer your questions, provide advice to satisfy your desires, and meet your needs in your language. Our experience and knowledge of Paris will give you the right information at the right time.
Your messages are simultaneous
Your advisor will guide and assist you wherever you are in Paris. They will answer your questions, provide advice to satisfy your desires, and meet your needs in your language. Through your smartphone's GPS tracking system, they will be able to provide you with a genuine personalised local service meeting your expectations to help you make the most out of your stay.
Genuinely personal recommendations
Your personalised messages contain all the essential information and more: direct link to a website, address and interactive map integrating the route from your location, direct dial numbers, etc. However, above all, your advisor will provide assistance until the end of your request or procedure. They can provide translations, bookings, communication, and advice in real time while you are dealing with people in Paris.
Advice to follow when you want it
You are free to do what you want, when you want, and you can change your plans whenever you like! Your addresses, which are directly sent to your smartphone in the Paris Helpline application, are memorised and synchronised based on your actual location. The map and route will easily guide you whenever you want.